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AccountSigning up

Signing up

Create your account

FlowState is invitation only. You get an account when an admin of your organisation invites you. For a new organisation, FlowState sets it up and invites you as its owner: contact support@copebit.ch.

  1. Open the email You’ve been invited to FlowState. It shows your email address and a temporary password, which expires after 7 days.
  2. Open FlowState, choose Sign in with email, and sign in with your email address and the temporary password.
  3. Choose your own password. It must be at least 8 characters and include a mix of uppercase letters, lowercase letters, numbers, and symbols.

Instead of steps 2 and 3 you can sign in with Google; see Signing in with Google.

Signing in with Google

Use the Google account for the email address you were invited with. Google has already confirmed that address, so there is no password to set. A Google sign-in for an address nobody invited is refused, because FlowState is invitation only.

Set up your organisation

A tenant is your team’s private workspace in FlowState. An organisation owns one or more tenants and pays for all of them: one organisation has one billing method.

On the setup page, click Create a new tenant. What you see next depends on whether you already belong to an organisation.

You do not belong to an organisation yet

The page shows Set up your organisation, in two steps:

  1. Your organisation — select how your organisation will be billed:
    • Stripe — pay by card. Enter the Organisation name and continue to step 2.
    • AWS Marketplace — subscribe to FlowState on AWS Marketplace. The page does not create a tenant for you. See AWS Marketplace.
    • Direct billing — pay by invoice. This is not self-service: do not continue with this setup. Contact support@copebit.ch; FlowState sets up your organisation and tenant and invites you as the owner. See Direct billing by invoice.
  2. Your first tenant — enter the tenant name and the URL slug. The page shows the tenant URL as you type. You can change the name later, but not the slug. Click Create tenant.
  3. Complete the payment on the Stripe page.

Result: FlowState shows Payment received — activating your tenant… and then your list of tenants, where the new tenant becomes active. If you cancel the payment, you can complete it from the tenant list within 24 hours; after that, FlowState removes the unpaid tenant.

An organisation admin can rename the organisation later on the Organisation page.

You already belong to an organisation

The page shows Create a tenant in your organisation. There is no billing question: the new tenant is billed through your organisation, and the page shows which billing method your organisation uses. Enter the tenant name and the URL slug, then click Create tenant.

To create another tenant in your organisation, you need the organisation admin role. Without it, the option is not available: ask an organisation admin to create the tenant for you.

Didn’t get the invitation?

  • Check your spam or junk folder. The email comes from no-reply@flowstate.copebit.io.
  • Wait a few minutes — email delivery is not always instant.
  • The temporary password expires after 7 days. Ask the admin who invited you to resend the invitation.
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